Support

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Common Questions
1. I get a Windows Firewall alert, what is this?
2. I don’t see a remote computer shown in my list of available Remote Computers
3. Why do I need a User Name and password?
4. I can’t connect to the remote computer, what do I do?
5. I want to upgrade to the Professional Edition, what do I do?
6. Can I use TrueSafe to offer my own online backup service?
7. I want to backup to 2 different places, how do I do that?

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Frequently Asked Questions
Go to our support faq area for the full set of faqs.

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User Guide
Read the online documentation.

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User Forum
Try our user forum to find the answer.

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Contact Support
If all else fails, contact our support team.